Your Questions, Our Answers: Explore Our FAQs

Get the answers you need with our comprehensive FAQs.

How do I schedule a service appointment?
To schedule a service appointment, simply use our online booking system or call us directly and one of our team will promptly arrange a convenient time for the repair.
What types of appliances do you repair?
We specialize in repairing a wide range of appliances, including refrigerators, washing machines, dryers, ovens, and more. Check our services page for a comprehensive list.
Are your technicians certified?
Yes, our technicians are certified experts with extensive training in appliance repair. You can trust their knowledge and skills to deliver high-quality service.
Is your pricing transparent?
Absolutely. We provide clear and transparent pricing, so you'll know the cost before we start any work. No hidden fees or surprises.
What is your warranty policy?
We stand by the quality of our repairs. We offer a warranty on all our services, ensuring your satisfaction and peace of mind.
Do you offer emergency services?
Yes, we do offer an emergency repair services for those unexpected appliance issues that need immediate attention. Call us for assistance.
What is included in your fixed labour charge?
Our fixed labour fee covers all repair work needed for your appliance, regardless of how many visits are required to complete the job. The only additional charges would be for any replacement parts your appliance may need.
Are parts included in the fixed labour fee?
No, parts are charged separately. If your appliance requires replacement parts, we will provide you with a quote, and these will be billed in addition to the fixed labour fee.
What happens if the repair requires more than one visit?
If your repair requires more than one visit, you will not be charged any additional labour fees. The fixed labor fee covers all visits until the repair is finished.
How can I pay?
We require a card deposit at the time of booking, with the remaining balance payable to the engineer after your repair is completed. You can settle the balance by card or cash.